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  • Car Part Planet
  • (888) 412-2772
  • Monday - Friday 8:30am - 5pm PT

Warranty Information

  • Car Part Planet (CPP), engine and transmission warranty is limited to manufacturing defects of the following parts: block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps and transmission assembly and components. CPP warranty does not cover any attached accessory parts, such as switches, sensors, cables, electronics, belts, hoses, water pumps, manifolds, wire harnesses, valve covers, brackets, flywheel etc.
  • CPP is not responsible for charges associated with improper engine or transmission installation and or labor costs. Warranty is void if installation was not performed by a professional installer (No Do It Yourself ''DIY'').
  • All returned parts or cancelled orders are subject to a 25% handling and restocking fees. Customer assumes all the shipping costs unless replacement is authorized by CPP during warranty period. Buyer is responsible for fulfilling the terms of the payment. If buyer defaults on the payment terms he/she will be responsible for all of the charges associated with collection. These charges will include all collection costs and attorney fees.
  • Wrong parts ordered or parts that were not diagnosed correctly are non-refundable. CPP will not assume towing, shipping, transportation charges or rental car costs. Since our inventory is located at various supplier facilities, delivery times may vary, but it normally takes 7-14 working days. Even though, it's uncommon but sometimes delivery times may be affected due to unusual circumstances that may require some additional time.
  • Our shipping is free to most states, except for residential deliveries which will result in a $75 shipping charge, unless noted otherwise.
  • Remanufactured Transmission "No Hassle Warranty"
  • The Best Warranty in the Business 5 years / Unlimited Mileage Superior Technical Support Immediate Replacements Paid Labor No Hassle Claims Coast-to-Coast Nationwide Coverage
    • A remanufactured and improved torque converter is included with every transmission.
    • To eliminate the possibility of front seal leaks, vibration, and premature bushing wear, all torque converters are tested for leaks, lock-up, concentricity, and balance.
    • Every fully remanufactured valve body, with complete system correction and recalibration kit, is tested independently.
    • All wear-prone valves are restored to stringent specifications and vacuum tested to confirm proper function.
    • Each remanufactured transmission is hot, cold, load, and simulated road tested using our proprietary CARS (Computer-Aided Road Simulation) dynamometer program.
    • All remanufactured transmissions are backed by the industry's best, no-hassle nationwide warranty.
  • Product Warranty:
  • Personal:
  • 36 Months/Unlimited Miles Commercial: 18 Months/100,000 Miles Our “No Hassle Warranty” is VIN based and you’re automatically enrolled, so once your order has been placed, you’re all set. What does “No Hassle” mean? Transferrable – The warranty is attached to the VIN and fully transferrable with vehicle ownership; no fees or paperwork involved.
    • Nationwide Coverage – You are covered anywhere (and everywhere) in the continental United States.
    • Instant Replacement – We send out a replacement transmission as soon as a warranty claim is submitted so you are back on the road as quickly as possible.
    • Paid Parts & Labor – For warranty work done in a certified shop, we pay parts and labor. CPP warranty is activated upon the notification of the part installation. Engine or transmission installation and warranty activation must take place within 10 business days of delivery, otherwise warranty will be deemed as void. Falsifying any information will automatically void your warranty. Please note that you are purchasing used part! We do our best to make the part as presentable as possible but we make no guarantees towards the appearance of it. Please inspect all the parts before signing on delivery. The mileage stated is approximate whenever is available to the best of our knowledge.
  • CPP warranty does not apply to oil leaks/damage on engines or transmissions due to seals, gaskets and filters that has not been replaced. OEM auto parts are interchangeable within multiple years, makes and models. Same part throughout multiple year range will result in a exact fit for multiple makes and models as determined by OEM standards. CPP is using VIN compatibility tool to assure that the part you purchased from us will properly fit your vehicle.
  • Deposits made to us are non-refundable unless otherwise noted. If return or exchange was authorized by CPP, the part needs to be received in the same assembled condition as it was originally shipped to the customer. If the part is not received in the same condition there will be absolutely NO REFUND under any circumstances.
  • If the engine or transmission was disassembled or altered in any way without CPP written authorization the warranty will be void. Engines are tested and transmissions are visually inspected and cleaned. Core fee will not be refunded if there are cracks or holes in the block or head or if the engine or transmission is disassembled or altered.
  • 5year/50,000 miles WARRANTY WILL BE VOID IF:
    • Engine or Transmission was not properly installed.
    • Engine or Transmission was used for racing.
    • Engine or Transmission was used without proper lubrication or cooling regardless of the reason.
    • CPP warranty will cover only a one-time claim per product purchased from us.
    • CPP warranty claim representative will work with you to ensure your experience is a complete success. We reserve the right to charge any applicable fees in connection with processing of your warranty claim. Falsifying information will automatically void your warranty.
    • CPP warrants the original purchaser only. We guarantee that any used engine or transmission sold by CPP shall be free from knocking, excessive oil consumption and cracks in the block, and is subject to the following terms and conditions.
  • Used Engine or Transmission definition:
  • The term used engine shall mean, a used engine or transmission assembly (basic block, cylinder head and internal components) supplied by CPP of the original manufacturer. All other accessories attached, left on the block for the convenience purposes only. Subject to the limitations listed below, CPP at its discretion will either send a replacement engine or transmission of the same kind that is available from CPP stock or refund the customer purchase price if the engine or transmission is defective and no replacement is available. CPP will not be responsible for any labor cost incurred by the customer, unless prior agreement is made.
  • Warranty limitations:
  • CPP warranty applies to the used engines ONLY.
  • This warranty will not apply if:
    • a) Repair or replacement required as a result of any accident or misuse.
    • b) Repair or replacement of any engine/transmission, including specifically, without limitation, to all components of the cooling, fuel, electrical, engine control system, and all ignition system components, belts, hoses and filters.
    • c) Engine/transmission was used for competition racing or related purposes.
    • d) Engine/transmission has been repaired or remodeled to which any part or accessory is not conforming to original manufacturer specifications has been installed.
    • e) Engine/transmission is damaged as a result of overheating or lack of lubrication.
    • f) Engine is returned with the heat tabs missing or melted.
  • CPP warranty does not apply for an initial installation.
  • CPP warranty claim must be authorized by CPP prior to work being performed.
  • Purchaser needs to submit documentation, as required within 5 business days, otherwise your claim will be denied, no exceptions. Vehicle use shall be immediately discontinued once the issue or problem has been identified, otherwise it will void the warranty.
  • Engine oil and filter or transmission fluid has to be changed after the first 1,000 miles after installation. Regular oil/fluid and filter changes to follow by manufacturers specifications. Original service records from authorized service center must be kept during warranty period. Personal maintenance records are not accepted. Oil and temperature light/gauge and speedometer MUST be in the proper working order New thermostat MUST be installed New timing belt/chain must be installed (if applicable)
  • Limited liability:
  • The CPP liability is solely and exclusively limited to supplying a replacement engine and transmission whenever one is available or refunding customer with purchase price.
  • CPP does not assume any liability associated with labor costs, replacement of engine oil, transmission fluid and antifreeze, or damage to other engine or transmission parts or components towing charges, telephone calls, freight, lost profits, lost time, substitute transportation or replacement vehicle or any other consequential damages.
  • CPP assumes no responsibility for any failure resulting from improper installation, modification of the product faulty or incompatible parts and accessories and/or abnormal use of operation. State and federal laws regulate odometer mileage for most used automobiles, but odometer mileage determinations for used engines, transmissions and their parts are not practically possible, and are not subject to known state and federal laws. Determination of mileage use for used engines or transmissions cannot be done with certainty since the engines are often sold and/or transferred apart from the original vehicle in which they were originally installed. Therefore all representations of mileage are estimates. CPP offers an extensive engine and transmission warranty regardless of the mileage, based upon our expertise and evaluation of our products. Extended warranties are also available at the additional cost. Contact our customer service department for details.
  • Remanufactured Diesel Engines
  • SELLER LIMITED NATIONWIDE TRANSFERABLE WARRANTY
  • CPP warrants components against defects in workmanship and material in accordance with the schedules and limitations outlined below. Any required repair or replacement will be performed at the CPP provided factory within a reasonable time; after receipt of goods deemed defective. A warranty case number must be assigned and repair instructions provided prior to repair or replacement of goods.
  • SHORT BLOCKS:
  • TIME PERIOD COVERED
    • School Bus 6 Months Parts
    • Class 5-6-7 Truck (33,000 lbs. or less) 6 Months Parts
    • Class 8 Truck (33,001 lbs. or more) 6 Months Parts
    • Industrial/Non-Automotive 6 Months Parts
    • Transit/Bus 6 Months Parts
  • COMPLETES & LONG BLOCK:
  • REMAN LONG BLOCK:
  • Includes NEW OEM Spec Parts. Cam/Main/Rod Bearings, Camshaft, Connecting Rods, Gaskets, Lifters, Oil Pump, Piston Rings, Pistons, Push Rods, Rocker Arms, Three Angle Valve Seats, Timing Chain, Timing Gears, Valve Guides, Valve Keepers, Valve Springs, and Valves.
  • TIME PERIOD COVERED
    • School Bus 1 Year Parts
    • Class 5-6-7 Truck (33,000 lbs. or less) 1 Year Parts
    • Class 8 Truck (33,001 lbs. or more) 6 Months Parts
    • Industrial/Non-Automotive 6 Months Parts
  • Transit/Bus 6 Months Parts RUNNING COMPLETES:
    • School Bus 1 Year Parts Class 5-6-7 Truck+ (33,000 lbs. or less) 1 Year Parts
    • Class 8 Truck (33,001 lbs. or more) 1 Year Parts
    • Industrial/Non-Automotive 1 Year Parts
    • Transit/Bus 1 Year Parts
    • Fuel Pumps 6 Months Parts
    • Turbochargers 6 Months Parts Injectors 6 Months Parts
  • TIME PERIOD COVERED
    • Short Blocks 6 Months Parts Completes and Special Completes for Cars and Trucks 6 Months Parts
    • Industrial/Non-Automotive 6 Months Parts
  • TIME PERIOD COVERED Class I,
    • Cars and Trucks - Short Blocks No Warranty
    • Class I, Cars and Trucks - Completes No Warranty
    • Class II, Cars and Trucks - Short Blocks No Warranty
    • Class II, Cars and Trucks - Short Blocks No Warranty
  • TIME PERIOD COVERED
    • Short Block Engines 90 Days Parts
    • Complete Engines 6 Months Parts
    • Class II Performance Marine No Warranty
  • NOTE:
  • Fuel injectors, fuel pumps, water pumps, hydraulic high pressure pumps, sensors, sending units, turbochargers, belts, hoses and other accessories installed have a one year warranty, after which time they are considered maintenance items and are not covered by parts or labor. Parts included in installation kits are covered for the time stated by the manufacturer. *All performance engines, short blocks and long blocks carry no warranty. Performance engines are intended for racing and are subject to abuse. CPP will not be held accountable for any damages.
    • DIESEL ENGINES
    • PERFORMANCE ENGINES
    • GASOLINE ENGINES
    • MARINE ENGINES
  • WARRANTY RESTRICTIONS
  • Buyer specifically acknowledges that the components purchased will require additional accessories/components and must be properly installed or the warranty may be void. The limited warranty will be void and not apply to defects or failures caused by
    • (1) over revving;
    • (2) accident, abuse or an operation for which it was not designed, or alteration, either drive train or suspension, from the original manufacturer's specifications;
    • (3) damaged or inefficient parts, components or accessories not included in the sale;
    • (4) dirty or improper installation;
    • (5) overheating and/or freeze cracks to blocks, heads or drive cases;
    • (6) burned or melted pistons;
    • (7) lack of lubricants or fluids;
    • (8) extensive corrosion damage to stern drive;
    • (9) detonation or pre-ignition;
    • (10) burned thrust bearings caused by rear pressure; and
    • (11) rust, corrosion or damage caused by electrolysis.
  • Buyer specifically acknowledges that proper maintenance procedures, such as; but are not limited to: changing or calibrating as applicable, the filter, lubricant, harmonic balancer, fan hub, water pump, fuel injectors, fuel pumps, hoses, belts, etc.; must be performed as recommended by the original manufacturer or the warranty will be void. Camshaft timing belts must be replaced in accordance with O.E.M. recommendations.
  • CPP will not assume any responsibility for the cost of this routine maintenance. Failure to change this belt may lead to internal engine damage that will not be covered by the CPP Limited Warranty.
  • BELTS, HOSES AND OTHER ACCESSORY PARTS SUPPLIED AS PART OF THE ASSEMBLED PRODUCT, ARE COVERED FOR THE FIRST 6 MONTHS OF THE WARRANTY ONLY.
  • Proper installation procedures must be followed to avoid accident or injury. CPP limited warranty will end after the expiration of time or mileage from the date of the original invoice.
  • Any repairs or replacement will not extend the warranty. The buyer shall be responsible for all defects, thereafter, regardless of cause. CPP limited warranty is in lieu of all other Warranties expressed or implied and CPP MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The buyer must notify CPP of any warranty claim prior to repair for assignment of an authorization number. The work will be performed either at Remanufacturer’s factory or by another selected vendor. It is the sole responsibility of the buyer to pay for such work and, submit a claim in writing with the alleged defective parts shipped prepaid to CPP for its review and sole determination.
  • Buyer agrees that CPP will not be responsible for
    • (1) incidental or consequential damages ;
    • (2) lost profits, sales or income;
    • (3) injury to person or property;
    • (4) oil, antifreeze, fluids or other substances;
    • (5) towing charges ;
    • (6) lift, dock or storage fees;
    • (7) telephone calls;
    • (8) freight
    • (9) substitute transportation, lodging, etc.;
    • (10) unauthorized repairs;
    • (11) No labor on a gasket kit, oil pump and lifters purchased with a short block engine or gasket kit supplied with a complete engine.
  • Buyer and seller agree the seller's price is based upon this limited warranty. Buyer and seller also agree the buyer's sole and exclusive remedy against seller on account of breach of contract; warranty or performance shall be for the repair or replacement at a CPP provided facility for defects in workmanship or material within the periods of this warranty. The buyer will be responsible for shipment and subject to the limitations and conditions of this warranty. No benefits or remedies are available under this limited warranty while the invoice for the unit or related services remains outstanding. Warranty credits not used within 1 year against future purchase will be considered void.
  • (844) 823-2565
  • (888) 734-5629